Repair Tech
Johnston, IA
Full Time
Mid Level
Description: The Repair Tech is responsible for evaluating returned customer equipment, accurately identifying faulty components, and communicating repair estimates to the office team. The Repair Tech will carry out necessary repairs, ensuring all work meets quality standards. This role also involves maintaining clear records, collaborating with team members using computer systems, and supporting overall warehouse operations. 8:00 a.m. to 5 p.m., Monday through Friday.
Skills, Experience, Education:
Skills:
Education:
Skills, Experience, Education:
Skills:
- Strong troubleshooting and diagnostic skills for electronic devices and components
- Experience using hand tools, multimeters, and basic diagnostic equipment
- Ability to read and interpret wiring diagrams, schematics, or technical manuals
- Soldering and desoldering proficiency (through-hole and/or surface mount preferred)
- Attention to detail and ability to follow standardized repair procedures
- Basic computer skills for documenting repairs, updating systems, and communicating status
- Time management skills with the ability to handle multiple repairs and prioritize workload
- Strong communication skills for working with internal teams (CSR, operations, etc.)
Education:
- 1–3 years of experience in electronics repair, technical service, or a related field
- Experience with consumer electronics, small equipment, or similar products preferred
- Prior experience in a repair shop, manufacturing, or service environment is a plus
- Relevant certifications (IPC or similar) are a plus but not required
- Ability to sit or stand for extended periods while performing detailed repair work
- Capable of lifting and moving equipment up to 25–50 lbs (e.g., test equipment, packaged units, or returns)
- Strong manual dexterity and hand-eye coordination for handling small components, tools, and circuit boards
- Ability to use fine motor skills for tasks such as soldering, wiring, and component replacement
- Ability to safely use standard repair equipment (soldering irons, power tools, diagnostic devices)
- Comfortable working in a warehouse or workshop environment with moderate noise levels
Compensation & Benefits
- Hourly wage: $23–$26, depending on experience.
- Wellmark Complete Blue 4000 PPO, with option to buy up or down to Enhanced Blue 1500 PPO or Wellmark MyBlue HDHP Silver PPO,
- Basic life and AD
- Delta Dental: Dental and Vision
- Disability Insurance
- Group Accident Insurance
- Group Critical Illness
- Group Hospital Indemnity Insurance
- Legal and Identity Theft
- Voluntary Life and AD&D
- 401(k) safe-harbor retirement plan with company matching contributions.
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